Job Posted to WIMC

As a Musora Mentor, you serve as a key point of contact for students throughout their musical journey. Your mission is to actively engage with our community, building long-term relationships and providing personalized mentorship to help students reach their goals and play the music they love.

Key Duties:

• Provide one-on-one mentorship and support to students via recorded video reviews, and messages, as well as lesson plans and learning paths.
• Set achievable goals with students through lesson plans, learning paths, and reviews.
• Develop and maintain positive relationships, encouraging progress and celebrating achievements.
• Proactively retain students and increase their lifetime value.
• Communicate with students through phone, email, and live chat.
• Engage daily with the student community through community spaces, live sessions, and student events.
• Create engaging lesson and video content, including workouts, and challenges.
• Develop content for and host live Q&A sessions.
• Support the Moderator team with daily guidance and connection points.
• Represent the student community, challenging the status quo when needed.
• Collaborate with other teams to create engaging community opportunities.
• Stay informed about new content and trends in online education and performance.
• Handle other assignments and special projects as needed.

Responsibilities: 

• Community engagement levels for Musora.
• Retention and lifetime value for students on their musical journey.
• Development of outcomes-based learning objectives for students.
• Editing and uploading of student reviews and created content.
• Ensure your presence and active engagement during your scheduled shift
• Work through and be familiar with key content across platforms (i.e. Challenges, the Method, Workouts, Lesson Paths, etc…).
• Be knowledgeable about current trends in the music industry and online learning.
• A high level of confidentiality regarding student-related information is required. 
• Occasional travel to head office in Abbotsford required.

Key Qualifications:

Knowledge/Education/Experience

• Proficient in both written and verbal English.
• Extensive knowledge and a deep passion for music and musical concepts.
• Skilled in articulating and developing learning objectives and goals for students.
• Active performance experience in live music settings.
• Proficiency in required instrument.

Skills, Abilities, and Other Attributes 

• Ability to exhibit the Company's Core Values: Empathy, Passion, and Grit.

• Strong interpersonal skills, with a warm, empathetic, and upbeat approach when communicating with students and moderators.

• Excellent verbal and written communication as well as strong typing skills.
• Independent thinker with strong problem-solving abilities.
• Works independently without the need for constant supervision.
• A hands-on self-starter with a positive attitude and strong work ethic.
• Team player who collaboratively works well with others to achieve common goals.
• Comfortable with photo/bio in public spaces such as the Musora website & social platforms.
• Ability to maintain professionalism and confidentiality.
• Comfortable with Google Suite.
• Proficiency with Social Media